Terms and Conditions

Welcome to Kanges VegBox! By placing an order with us, you agree to the following terms and conditions:

 

Ordering & Payment:

 

No minimum order value is required.
 

Orders below ₹499 will have a ₹30 delivery charge.
 

Payment can be made via UPI, cash on delivery, or online transfer.

 

Delivery Policy:

 

We deliver to Kharghar, Kamothe, Kalamboli, Panvel, and all of Rasayani.
 

Delivery is generally done between 11 PM to 4 PM.
 

If a customer is unavailable at the time of delivery, the order will be marked as undelivered, and re-delivery may be subject to extra charges.

 

Order Modifications & Cancellations:

 

Order cancellation requests must be made before 11 PM on the previous day.
 

Orders canceled after this time cannot be refunded.

 

Refund & Replacement Policy:

 

If a product is damaged or spoiled, we will provide a refund or replacement.
 

If the order is misplaced due to incorrect details provided by the customer, no replacement will be given.

 

Customer Responsibility:

 

Customers must provide the correct address and contact details to ensure smooth delivery.
 

Any incorrect information leading to failed delivery will not be Kanges VegBox's responsibility.

 

Rules of Conduct:

 

Customers must communicate respectfully with our team.
 

Any fraudulent or misleading activities, such as false refund claims, will not be tolerated.
 

We reserve the right to refuse service to any customer violating our terms.

 

User Restrictions:

 

Customers must be at least 18 years old to place an order or have parental consent.
 

Reselling our products without authorization is strictly prohibited.
 

Orders placed with fraudulent intent will be canceled immediately.

 

Limitation of Liability & Disclaimer of Warranties:

 

Kanges VegBox ensures high-quality products but does not guarantee absolute perfection due to natural variations in fresh produce.
 

We are not responsible for delivery delays caused by external factors such as traffic, weather, or strikes.
 

In no event shall Kanges VegBox be liable for indirect, incidental, or consequential damages.

 

Effective Date for Policy:

 

These terms are effective as of 2nd may 2025 and are subject to change without prior notice.
 

Continued use of our services after updates to the policy indicates acceptance of the changes.

 

Contact Information:

 

📞 Phone: +919768438642
 

💬 WhatsApp: +919768438642
 

📍 Delivery Areas: Kharghar, Kamothe, Kalamboli, Panvel, and all of Rasayani

For any queries, please contact us at +919768438642 or email us at devendra.kange32@GMAIL.COM. Thank you for choosing Kanges VegBox! 🍏🥕